The player had expressed worry about potential challenges with his financial institution's transfer Restrict. even so, he afterwards confirmed that he had acquired his withdrawal. We had marked the criticism as 'settled' in our process.
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We contacted the On line casino and it educated us about finishing account verification, which enabled to progress Using the withdrawal request. A few days later on the player verified acquiring his winnings so we shut the criticism as resolved.
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I regret to tell you that the account has been blocked as a consequence of a violation of the website's guidelines. In response to the issue you elevated through a complaint, it has been rejected as We've got substantiated which you breached The principles by building yet another account.
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